In touch screen mobiles it can be software problem also if touch is not working well.To solve these problems try the following steps.
Charge mobile phone battery, Make backup of your impotent contacts data and media files if possible and in most cases take out SIM and SD card.
After reset of Nokia X3-02 you will lose all the data and it will be impossible to get it back.so online backup is always important. Try to save all your data, backup on external device or hard drive.
So lets start the Nokia X3-02 Restore Factory, Nokia X3-02 Hard Reset.
Turn Off the mobile phone for few mints.
Make it Power On
Restore original settings
If your device is not working properly, you can reset some settings to their original values.
1 End all calls and connections.
2 Select Menu > Settings and Rest. fact. sett. > Settings only.
3 Enter the security code.
This does not affect documents or files stored on your device.
After restoring the original settings, your device switches off and then on again. This may take longer than usual.
security code 12345.
The default lock code is 12345.
OR
Try this code: *#7380#
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